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Privacy Policy

Last Updated: March 2026

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location data.

  • Communication Data: Records of your inquiries via email or our website's contact forms regarding ADU specifications and logistics.

2. How We Use Your Information 

We use your personal data only when the law allows us to. Most commonly, we use it for:

  • Order Fulfillment: To process and deliver your modular ADU, manage payments, and handle returns (for eligible 7m² and 12m² models).

  • Logistics Coordination: To share necessary details with international freight forwarders and local crane/trucking services to ensure site delivery.

  • Warranty & Support: To provide technical guidance for timber maintenance and process warranty claims under our 10-year structural guarantee.

  • Legal Obligations: To comply with export regulations in China and import requirements in the destination country.

3. Disclosure of Your Information 

We do not sell your personal data. We may share your data with:

  • Service Providers: Payment processors (e.g., PayPal, Stripe), cloud hosting (Shopplaza), and logistics partners.

  • Professional Advisers: Including lawyers and insurers based in Lishui, China, or your local jurisdiction if necessary for dispute resolution.

  • Government Authorities: As required by customs and tax authorities for international trade compliance.

4. International Data Transfers 

As our primary operations are located in Lishui, Zhejiang, China, your personal data will be transferred to and stored on servers in China. By using our website and purchasing our products, you explicitly consent to this cross-border transfer. We implement strict security measures to ensure your data remains protected.

5. Data Security

We have put in place appropriate security measures (including SSL encryption) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.

6. Your Legal Rights 

Depending on your location (such as the EU or California), you may have the following rights:

  • Request access to your personal data.

  • Request correction or erasure of your personal data.

  • Object to processing of your personal data for marketing purposes.

  • Withdraw consent at any time where we are relying on consent to process your data.

7. Cookies 

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our modular ADU catalog and allows us to improve our site.

8. Contact Information 

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Tel: +86 15157835683 Address: Lishui, Zhejiang Province, China